张紫琼，管理学博士，哈尔滨工业大学教授，博士生导师。国家优秀青年基金获得者、教育部新世纪优秀人才、杰出人才，近3年在International Journal of Hospitality Management等SCI和SSCI检索国际学术期刊上发表论文10余篇，主要研究方向：Web用户创造内容挖掘、商务智能与电子商务、消费者行为、社会网络分析、社会计算、知识管理、酒店与旅游管理、文本分析等。

001.09-2005.07 哈尔滨工业大学 信息管理与信息系统 学士
2005.09-2007.07 哈尔滨工业大学 管理科学与工程 硕士
2007.09-2010.11 哈尔滨工业大学 管理科学与工程 博士
2008.08-2009.07 香港理工大学 酒店及旅游管理学院 博士生联合培养
2010.11-2012.12 哈尔滨工业大学管理学院管理科学与工程专业 讲师
2012.12-2013.12 哈尔滨工业大学管理学院管理科学与工程专业 副教授
2013.01-2013.03 香港理工大学酒店及旅游管理学院 研究助理
2013.05至今 哈尔滨工业大学管理学院管理科学与工程专业 硕士生导师
2013.12至今 哈尔滨工业大学管理学院管理科学与工程专业 教授
2014.04至今 哈尔滨工业大学管理学院管理科学与工程专业 教授、博士生导师

互联网情感分析、用户创造内容、电子商务与商务智能、消费者行为、酒店及旅游管理、电子口碑、信息管理与信息系统、社会媒体

担任信息系统学报、Asia Pacific Journal of Tourism Research (SSCI)、Cornell Hospitality Quarterly (SSCI)、Electronic Commerce Research and Applications (SSCI/ SCI)、International Journal of Contemporary Hospitality Management (SSCI)、International Journal of Hospitality Management (SSCI)、Journal of Hospitality & Tourism Research (SSCI)、Journal of Travel & Tourism Marketing (SSCI)、New Review of Hypermedia and Multimedia (SCI)、Physica A: Statistical Mechanics and its Applications (SCI)等期刊审稿人，为ENTER2013 (20th) Scientific Committee成员、 ECIS2014 (22th)、ECIS2015 (23th)社会媒体专题副编辑

Li, H., ZIQIONG ZHANG, & Goh, C. (Online). Analyzing non-participation in domestic tourism: A combined framework. Journal of Travel & Tourism Marketing, doi:10.1080/10548408.2014.908160 (SSCI).
ZIQIONG ZHANG, Ye, Q., Song, H., & Liu, T. (Online). The structure of customer satisfaction with cruise line services: An empirical investigation based on online word of mouth. Current Issues in Tourism, doi:10.1080/13683500.2013.776020 (SSCI).
ZIQIONG ZHANG, Zhang, Z., & Law, R. (2014). Relative importance and combined effects of attributes on customer satisfaction. Service Industries Journal, 36(4), 550-566 (SSCI).
ZIQIONG ZHANG, Zhang, Z., & Law, R. (2014). Positive and negative word-of-mouth about restaurants: Exploring the asymmetric impact of the performance of attributes. Asia Pacific Journal of Tourism Research, 19(2), 162-180 (SSCI).
ZIQIONG ZHANG, Zhang, Z., Wang, F., Law, R., & Li, D. (2013). Factors influencing the effectiveness of online group buying in the restaurant industry. International Journal of Hospitality Management, 35(4), 237-245 (SSCI).
ZIQIONG ZHANG, Zhang, Z., & Law, R. (2013). Regional effects on customer satisfaction with restaurants. International Journal of Contemporary Hospitality Management, 25(5), 705-722 (SSCI).
ZIQIONG ZHANG, Zhang, Z., & Law, R. (2013). The concerns of authors: Textual analysis of online journal reviews. Serials Review, 39(4), 237-245 (SSCI).
Zhang, Z., ZIQIONG ZHANG, & Law, R. (2012). Editorial responsiveness, journal quality, and total review time: An empirical analysis. Journal of the American Society for Information Science and Technology, 63(5), 1054-1058 (SSCI, SCI).
Zhang, Z., ZIQIONG ZHANG, & Law, R. (2012). The impact of submission experiences on perceptions of journal quality and editorial support: The viewpoint of Chinese authors. Journal of Scholarly Publishing, 43(2), 220-229 (SSCI, A&HCI).
Zhang, Z., ZIQIONG ZHANG, Li, X., & Jiang, M. (2012). Factors influencing Chinese authors’ perceptions of journal quality: A comparison between two academic fields. Serials Review, 38(1), 17-23 (SSCI).
ZIQIONG ZHANG, Ye, Q., & Law, R. (2011). Determinants of hotel room price: an exploration of travelers’ hierarchy of accommodation needs. International Journal of Contemporary Hospitality Management, 23(7), 972-981 (SSCI).
ZIQIONG ZHANG, Ye, Q., Zhang, Z., & Li, Y. (2011). Sentiment classification of Internet restaurant reviews written in Cantonese. Expert Systems with Applications, 38(6), 7674-7682 (SCI).
Li, Y., Ye, Q., ZIQIONG ZHANG, & Wang, T. (2011). Snippet based unsupervised approach for sentiment classification of Chinese online reviews. International Journal of Information Technology & Decision Making, 10(6), 1097-1110 (SCI).
ZIQIONG ZHANG, Ye, Q., Law, R., & Li, Y. (2010). The impact of E-word-of-mouth on the online popularity of restaurants: A comparison of consumer reviews and editor reviews. International Journal of Hospitality Management, 29(3), 694-700 (SSCI).
Zhang, Z., & ZIQIONG ZHANG (2009). An interplay model for rumour spreading and emergency development. Physica A: Statistical Mechanics and its Applications, 388(19), 4159-4166 (SCI).
Ye, Q., ZIQIONG ZHANG, & Law, R. (2009). Sentiment classification of online reviews to travel destinations by supervised machine learning approaches. Expert Systems with Applications, 36(3), 6527-6535 (SCI).
ZIQIONG ZHANG, Ye, Q., Li, Y., & Law, R. (2009). Sentiment classification of online Cantonese reviews by supervised machine learning approaches. International Journal of Web Engineering and Technology, 5(4), 382-397 (EI).
张紫琼,钱国明,李一军.(2013).基于观点在线投票的投资者情绪与中国股市相互影响的实证研究.软科学, 27(7), 123-127 (CSSCI).
张紫琼,Rob Law,刘挺.(2012).旅游重要性感知、旅游动机与人口特征：基于香港居民调查数据的实证研究.旅游科学, 26(5), 76-84 (CSSCI).
张紫琼,刘挺,李一军.(2011).学术期刊投稿者感知质量的影响因素实证研究.情报科学, 29(11), 1731-1735 (CSSCI).
张紫琼,叶强,李一军.(2010).互联网商品评论情感分析研究综述.管理科学学报, 13(6), 84-96 (CSSCI).
张紫琼,张自立,叶强,李一军.(2010).基于互引网络的管理学部重要期刊内部关系研究.科学学与科学技术管理, (5), 66-70 (CSSCI).
叶强,张紫琼,罗振雄.(2007).面向互联网评论情感分析的中文主客观性自动判别方法研究.信息系统学报, 1(1), 79-91.
ZIQIONG ZHANG, Ye, Q., Zheng, W., & Li, Y. (2010). Sentiment classification for consumer word-of-mouth in Chinese: comparison between supervised and unsupervised approaches. Proceedings of the 2010 International Conference on Electronic-Business Intelligence, pp. 427-433 (ISTP).
ZIQIONG ZHANG, Ye, Q., Law, R., & Li, Y. (2009). Automatic detection of subjective sentences based on Chinese subjective patterns. Communications in Computer and Information Science, Springer, Berlin, 35: 29-36 (ISTP).
ZIQIONG ZHANG, Ye, Q., Li, Y., & Law, R. (2008). Sentiment classification for Chinese product reviews using an unsupervised Internet-based method. Proceedings of the 15th International Conference on Management Science and Engineering, pp. 3-9 (ISTP).
ZIQIONG ZHANG, Ye, Q., & Li, Y. (2007). Using naïve bayes classifier to distinguish reviews from non-review documents in Chinese. Proceedings of the 14th International Conference on Management Science and Engineering, pp. 115-121 (ISTP).

2014-2016，互联网情感分析与用户创造内容挖掘，国家自然科学基金优秀青年科学基金，项目负责人
2014-2016，教育部新世纪优秀人才支持计划，项目负责人
2012-2014，网络口碑与商家绩效相互影响的动态机制研究:理论模型构建与实证分析，国家自然科学基金青年基金，项目负责人
2012-2014，中国博士后科学基金第五批特别资助，项目负责人
2011-2014，中国博士后科学基金第五十批面上资助，项目负责人

2013年8月国家优秀青年科学基金获得者
2013年10月教育部新世纪优秀人才支持计划
2014年4月全国优秀博士学位论文提名
2013年12月哈尔滨工业大学青年人才选聘计划
2013年12月国家开发银行科技创新奖教金
2012年9月哈尔滨工业大学第十四届校优秀博士学位论文